Student resources
Everything you need while you study with us, from orientation through to progression, support and the process for raising a concern.
Orientations
A mandatory orientation session covering the applications and tools you will use throughout your course.
Why Do I Need a USI
The Unique Student Identifier connects your training records and is required before your qualification can be issued.
Studying in Australia
Cost of living, accommodation, transport, healthcare and safety for international students.
Student Support Desk
Academic help, enrolment guidance, visa assistance and technical support in one place.
Work Rights
How many hours you can work on a student visa, plus tax and superannuation basics.
Support and Progression
Personalised assistance, community engagement and external support services.
Complaints and Appeals
A fair, transparent and confidential process for raising a concern or appealing a decision.
Useful Links
Policies, handbooks and forms you may need during your course.
Your success is our priority.
A dedicated trainer responds to student enquiries during weekdays and within 48 hours of receiving the enquiry.
Academic support
Personalised help with course-related queries, assignments and study resources.
Enrolment guidance
Assistance with course selection, enrolment processes and scheduling.
Visa and immigration
Guidance on visa requirements and immigration procedures for international students.
Technical support
Help with online platforms and college systems.